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Taglo Privacy Policy

Effective Date: May 2026

Taglo Labs Ltd ("Taglo", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and share information when you access or use the Taglo platform, including our mobile applications, website, creator programmes, monetisation systems, AI features, and related services (collectively, the "Platform").

1. Company Information

Taglo Labs Ltd
Private Limited Company registered in England and Wales
Company Number: 17211131
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
hello@taglo.social

2. Information We Collect

We may collect account information including email address, username, hashed password, date of birth, country, profile information, uploaded content, comments, reactions, follows, analytics data, device identifiers, and monetisation information.

Founding Creators may optionally provide social media handles and phone numbers for creator communications including WhatsApp groups.

3. AI and Photo Processing

When users upload photos for AI-assisted product identification, images may be securely transmitted to Anthropic through the Claude Sonnet 4.5 API for tagging purposes.

AI-generated suggestions are reviewed and confirmed by users before publication.

Taglo does not use AI for facial recognition or biometric identification.

4. How We Use Information

We may use information to:

  • Operate and improve the Platform
  • Process creator monetisation
  • Detect fraud and abuse
  • Provide AI-assisted product tagging
  • Send notifications and account communications
  • Process affiliate tracking and conversions
  • Comply with legal obligations

5. Third-Party Services

We may share information with trusted providers including:

  • Supabase
  • Anthropic
  • Stripe Connect
  • Affiliate networks including Rakuten, Awin, Sovrn, and Impact
  • Email providers
  • Analytics providers
  • WhatsApp / Meta where users opt in

6. International Transfers

User information may be processed or stored outside the United Kingdom or Australia including in the United States and Singapore.

We rely on appropriate safeguards including Standard Contractual Clauses where required.

7. User Rights

Users may have rights including:

  • Access to their information
  • Correction of inaccurate information
  • Deletion requests
  • Data portability
  • Restriction or objection to processing
  • Withdrawal of consent

Users may exercise rights by contacting hello@taglo.social.

8. Account Deletion

Users may delete their account through in-app settings or by contacting hello@taglo.social.

Certain information may be retained where legally required including tax records and fraud prevention records.

9. Children's Privacy

Taglo does not knowingly collect information from children under thirteen (13) years of age.

Minimum age requirements vary by jurisdiction. The Founding Creator programme is strictly limited to users aged eighteen (18) years or older.

10. Cookies and Tracking

The Taglo website may use essential, analytics, marketing, and affiliate tracking cookies.

Further information is available in the Taglo Cookie Policy.

11. Data Retention

Active account data is retained while accounts remain active.

Deleted account data is generally removed within thirty (30) days unless legal retention is required.

Payment and transaction records may be retained for six (6) years for tax compliance purposes.

12. Security

Taglo implements reasonable technical and organisational security measures including:

  • HTTPS encryption
  • Encryption at rest
  • Password hashing
  • Access controls
  • Automated backups
  • Fraud monitoring systems

13. Updates to this Policy

We may update this Privacy Policy periodically. Material changes may be communicated through email or in-app notifications.

14. Contact

Taglo Labs Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
hello@taglo.social